Greenville, South Carolina -- Michelin North America Inc. has agreed
to pay 17 states $375,000 for the cost of the investigation of alleged
misrepresentations in advertising of its fuel efficient tyres and
modify the ads' claims.
The Tennessee Attorney General's office led a multi-state probe into
the promotional claims made by the Greenville-based tyre maker after
full-page ads of Michelin-brand fuel efficient tyres ran in the Wall
Street Journal and USA Today in 2008. Michelin also advertised the
tyres on radio and television ads on ESPN.
Besides Tennessee, the states involved in the investigation include
Alaska; Arizona; Delaware; Iowa; Kentucky; Massachusetts; Montana; New
Hampshire; New Mexico; North Carolina; Ohio; Pennsylvania; Rhode
Island; Texas; and Vermont.
The ads had taglines of “It's time to fight back. Michelin
fuel-efficient, long-lasting tyres help you save money†and “Michelin
makes the most fuel-efficient line of tyres on the road, which saves
you money over the life of your tyres.â€
The investigation-brought about following a complaint by Bridgestone
Americas Holdings Inc.-focused on Michelin's claims, type size and
footnote disclosures in the advertising. The states allege that
Michelin's fuel efficiency ads did not adequately disclose that the
advertised costs savings were based solely on savings in fuel costs,
not on the comparative costs of the competing tyres. The ads did not
mention consumers may save more money by buying a cheaper tyre or other
cost-saving factors, according to the states.
Michelin said it presented test data to the states demonstrating a
major advantage in rolling resistance and related fuel-efficiency
compared to most tyres in its competitive set.
The $375,000 multi-state settlement is to cover the costs of the
investigation for the various attorneys general, said Scott Clark, COO
of Michelin Americas Small Tires.
Additionally, the tyre maker also will modify the ad messages and
increase the font size on the disclaimers that show which competitors
Michelin is comparing itself against, Mr. Clark said.
The new tagline, scheduled to appear May 15, will read: “It's time to
fight back. Michelin makes some of the most fuel-efficient tyres, which
help you save money at the pump.â€
It replaces the former ads' claims of “the most fuel-efficient†with “some of the most fuel-efficient.â€