ERJ staff report (BC)
Aston, UK - Tire distributor ATS Euromaster has passed an independent audit carried out at more than 100 centres and across its head office to secure accreditation to ISO 9001: 2008 Criteria for a quality management system.
The three-year audit was conducted by Lloyds Register Quality Assurance (LRQA), evaluating a range of activities from senior management strategy planning to implementation of the plans in centres and head office departments. It also assessed the subsequent impact on a cross-section of customers.
Ian Stuart, group managing director of ATS Euromaster, explains: â€œSecuring this accreditation is a fantastic achievement for the business and recognises our commitment to quality and continuous improvement.
â€œThe process saw us examine and challenge every aspect of our business, involving members of our team at all levels within the company. It helped to drive continual changes and improvements, both in what we do and how we do it.â€