Michelin tops JDPower’s OE tyre satisfaction study

ERJ staff report (DS)

Westlake Village, California – Michelin has come out top in three out of four categories in J D Power’s 2012 US Original Equipment Tire Customer Satisfaction Study. Pirelli came top in the one remaining category: the performance-sport segment with an index score of 788 on a 1000-point scale. Michelin ranked highest in the three segments titled: luxury (777), passenger car (726) and truck/utility (740).

JDPower said vehicle-buyers’ impression of the OE tyres influences their vehicle-purchasing decisions and also their choice about where to…

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