Owners less satisfied with run-flats

ERJ staff report (TB)

Westlake Village, California – Owners of 2011- and 2012-model-year cars in the U.S. equipped with run-flat tires are not as satisfied with their tires as owners of cars with standard tires and are less inclined to recommend their brand to others, according to J.D. Power and Associates’ latest OE Tire Customer Satisfaction Study as reported by Tire Business.

JD Power bases its conclusions on the input of about 2,150 owners of cars with run-flats who responded to the market research firm’s latest survey….

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