Michelin comes top in JD Power’s Japanese winter tyre survey

ERJ staff report (DS)

Tokyo, Japan — For a fifth consecutive year, Michelin ranks highest in satisfying vehicle owners in Japan with their winter tyres, according to the J.D. Power Asia Pacific 2008 Japan Winter Tire Customer Satisfaction Index Study released yesterday.

The study, now in its fifth year, measures customer satisfaction with winter tires by examining five key factors: tire performance in snow-covered road conditions, icy road conditions and regular road conditions, as well as tyre appearance and tyre quality/durability. The overall index score is calculated…

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