Mercedes plays ‘hardball’ with suppliers

By Klaus-Dieter Flörecke and Harald Hamprecht, AutomobileWoche

STUTTGART — Mercedes-Benz has increased pressure on its suppliers to produce better components.

It’s part of the automaker’s push to counter quality problems that have led to recalls and poor showings in customer satisfaction reports.

Mercedes has written to several hundred powertrain-sector partsmakers warning them that they will face much tougher quality guidelines and possible contract termination if they deliver faulty parts.

The quality offensive soon will be extended to all the carmakers’ component suppliers.

A letter obtained by Automobilwoche from…

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